Warranty

Your BALTANY watch is warranted for a period of 24 months from the date of purchase under the terms and conditions of this warranty. The BALTANY warranty covers material,function and manufacturing defects existing at the time of delivery of the purchased BALTANY watch.

BALTANY watches`s warranty does not cover:

–The life of the battery;

–Normal wear, tear and aging(e.g. scratched crystal or case;alteration of the colour or material of non metallic straps and chains,such as leather,textile,rubber;peeling of the plating );

–Any damage on any part of the watch resulting from abnormal / abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal etc.), incorrect use of the watch and non-observance of the use directions provided;

–The BALTANY watch opened by non-authorized persons(e.g. for battery replacement,services of repairs) or which has been altered in its original condition beyond BALTANY watches control;

–Out of warranty or don't come with a valid and complete warranty certificate(BALTANY's warranty card is printed with a unique identification code that corresponds to your order and the watch you purchased);

–Freebies or stuff bought from unauthorized dealers.

– If your BALTANY watch begins to run very fast (minutes per day), then it has likely become magnetized. This is not uncommon, as magnetic fields are all around us - this could occur from exposure to speakers, cell phones, computers, or a variety of other conditions. The process of demagnetizing (removing magnetization) is a relatively simply process that can be done by watchmakers at an affordable cost. If you enjoy taking on projects yourself, you can purchase a "degausser" on Amazon to demagnetize yourself. Warranty does not cover demagnetization of your watch.

Every BALTANY watch undergoes rigorous inspection and stringent testing before it hits the market. However, due to the mass production nature of watches, it is challenging to completely eliminate the possibility of manufacturing defects in the watches delivered to customers.

If you discover manufacturing defects in your BALTANY watch, receive the wrong watch or parts, or encounter missing accessories upon receiving your watch,Please get in touch with us（Contact Us), and our after-sales team will reach out to you promptly to help you resolve the issue.

Special Attention Items

Without our prior consent, please refrain from returning the package on your own. If you choose to return the package yourself, it may result in us being unable to track the package or process the necessary customs procedures in a timely manner. This could potentially lead to clearance failure, and you may have to bear all resulting losses.

Check out BALTANY “Return Policy” for details.